Webinar: What’s the Difference Between a Consumer Complaint and a Dispute

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Complaints. Disputes. Sometimes the same. Sometimes different. The exact determination of what a consumer is doing, or attempting to do, depends on so many variables and contexts that it can be very difficult to know how to respond. But what happens next is so important, from an engagement, compliance, and client relations perspective.

In this webinar, a panel of experts will break down the similarities and differences between complaints and disputes, to make sure you are armed with all the information and insights you need to make sure you don’t get them confused or mixed up for one another.