Webinar: The New Digital Consumer: How to Redesign Engagement for Mobile-First Borrowers

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Today’s borrowers live on their phones - checking balances, making payments, and managing finances with just a few taps. For the credit and collections industry, this shift demands more than just mobile-friendly interfaces. It requires a complete rethink of how to communicate, engage, and build trust with a new generation of digital-first consumers.

In this webinar, sponsored by Concepts2Code, a panel of experts will break down how leading organizations are redesigning engagement strategies for mobile-first borrowers. From message design and channel optimization to timing, tone, and personalization, attendees will learn how to meet consumers where they are -- their mobile devices -- and turn mobile moments into meaningful connections that drive results.