Webinar: The Importance of Personalization When Engaging with Consumers

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No two consumers are the same, and in today’s environment of heightened expectations, generic communication just doesn’t cut it. Personalization isn’t just a marketing buzzword anymore; it’s a critical component in improving right-party contact rates, increasing engagement, and building trust during sensitive financial interactions.

In this webinar, sponsored by Halsted Financial, a panel of industry experts will explore how collection agencies, creditors, and servicers can use data, segmentation, and technology to deliver tailored consumer experiences at scale.