Webinar: The Art and Science of Negotiation

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Negotiation sits at the heart of every successful interaction in the credit and collection industry, whether it’s resolving an account, closing a portfolio sale, or reaching an agreement between creditors, agencies, and consumers. But great negotiation goes beyond instinct or charm; it’s a blend of psychology, data, and strategy.

In this webinar, sponsored by Abstrakt, a panel of seasoned experts will explore the art and science behind effective negotiation. They’ll break down what drives successful outcomes, how to use emotional intelligence and behavioral cues, and how technology and analytics are changing the way negotiation plays out in real time.