Webinar: Teaching Collectors to Be Better at Thinking on Their Feet

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You can spend weeks training someone to be a collector and that person can spend years interacting with consumers, but there are still going to be occasions where a consumer will say something that a collector has never heard before. And making sure collectors react appropriately in those situations is essential to their success, and yours.

In this webinar, sponsored by Abstrakt, a panel of experts will share their strategies for teaching collectors to be great at thinking on their feet and responding to unexpected shifts in a conversation.