Webinar: How to Proactively Prevent Situations Where Consumers Attempt to Bait or Trap Collectors

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Note: I am trying webinars on a new platform called Riverside. Don’t be alarmed when you click on any of the links here and it takes you to a site that isn’t Zoom.

Collectors are often trained on how to respond to situations where consumers try to bait or trap them into making a mistake that could lead to a lawsuit. Enterprising collection operations will take the additional step of teaching collectors to spot baiting before the trap is laid. Being proactive can help prevent baiting attempts from seeing the light of day, further reducing the potential for a problem down the line.

In this webinar, a panel of experts will break down how to take the initiative and prevent baiting attempts from occurring.