Webinar: How to Filter/Respond to Digital Communications From Consumers

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I am trying webinars on a new platform called Riverside. Don’t be alarmed when you click on any of the links here and it takes you to a site that isn’t Zoom.

Sending emails and text messages to consumers is the easy part of digital communications. The hard part? When consumers send messages to you. Knowing what to say and doing so in a timely manner is the next leap for collection operations on their journey to digital communication nirvana.

In this webinar, sponsored by Sedric, a panel of experts will break down best practices for filtering and responding to consumers’ digital communication messages so you know exactly when and what to say when you get a text or email. This is an entirely different ballgame than traditional collections and requires more of a marketing mindset.