Webinar: How to Communicate Effectively Via Text Messaging

Wednesday, August 20 @ 1pm ET

Let's face it. Having a formal conversation -- like the one between a creditor or collector and a consumer -- via text message is a lot different than having a conversation with a friend. Taking into account the things that need to be said and making sure that communications are not mis-interpreted means using a lot more words, which defies one of the benefits that texting offers. So that creates a balancing act -- communicating effectively, but compliantly.

In this webinar, sponsored by CSS Impact, a panel of experts will share their best practices for communicating with consumers via text message.