Webinar: Busting Myths That Should be Forgotten

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Collections is an industry filled with conventional wisdom. From assumptions about consumer behavior and payment preferences to beliefs about compliance, technology, and the best ways to recover debt, many of these “truths” are outdated, oversimplified, or simply wrong. Holding on to them can limit performance, create compliance risks, and make it harder to achieve better outcomes for both businesses and consumers.

In this webinar, sponsored by CSS Impact, a panel of experts will break down the myths that should be forgotten, challenge long-standing assumptions, and explain what collection agencies, debt buyers, banks, credit unions, fintechs, and healthcare providers need to know about modern recovery operations.