Webinar: Beyond the Demo: How to Actually Evaluate and Deploy Virtual Agents in Collections

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It's easy to see the opportunity and potential that virtual agents offer companies in credit and collections: Higher right-party contact rates, lower costs, better compliance, and smoother consumer experiences. But what happens after the demo? The real challenge is figuring out how to evaluate these solutions in the context of your own workflows, data, compliance structures, and consumers.

In this webinar, sponsored by Veritus, a panel of experts will move beyond the sales pitch to unpack what actually matters when assessing, piloting, and implementing virtual agents in the collections environment. They'll also share the results of an extensive RFP with a dozen virtual agent vendors and the results of conversations with hundreds of lenders and collections agencies to break down the capabilities that leading vendors have today.