Sponsored: The Overlooked KPI in Collections

You’ve been dialing wrong the whole time.

Dialing to optimize for RPC? It only means you reached the right person — not that they’ll pay.
Dialing to chase big balances? Bigger debt doesn’t mean bigger payments.

Your dialer strategy is chasing activity, not payments.

One KPI that truly matters is:
💰Dollars collected per agent per hour.

proCollect exactly improves that.
It builds dialer strategies that are revenue-focused, not activity-focused.

We unify all your data — voice calls, portal logins, SMS/email activity, CRM history — and runs specialized ML models every day to predict:

• Intent to Pay (ITP)

• Potential Recovery Estimate (PRE)

• Right Time to Contact (RTTC)

• Channel Affinity and Propensity to Pay

And every interaction and daily results goes back again to the models – so you strategy improves daily.

One customer rebuilt their dialer strategy with proCollect — and saw a 66% lift in collections per agent-hour.

Stop chasing activity. Start driving revenue.

[Get a demo today]

Best,
Team Prodigal