Daily Digest - September 17, 2025

 🎉🎂 Happy Birthday to: Sherry Hogelucht of Paradigm Assets, Christopher Shuler of Alorica, and John Szalicki of Zwicker & Associates.

🎉 Congratulations to the following for starting their new positions: Geoff Benedict, the new Chief Operating Officer at Arra Finance, and Pierre Izard, the new Client Success Management Executive at Cedar Financial.

So far this year, lawmakers in 38 states have introduced 123 bills on medical debt and 14 have become law.

Staying on top of this is critically important for collection operations of all shapes and sizes. This trend is not going to stop moving across the country and won’t stop with medical debt.

Sign up for ComplianceCon to get real-time updates on these developments and others that states are working on.

🔖 🎓 Now with CLE Credits!

Judge Denies MTD FDCPA Claim Over Disputed Debt Reporting

• Timing is everything. Reporting the results of a dispute investigation to a consumer and sending an update to the credit reporting agencies on the same day rendered it impossible for a plaintiff to continue her dispute of a debt, a District Court judge in Illinois has ruled, denying a motion to dismiss claims it violated the Fair Debt Collection Practices Act.

• More details here.

A MESSAGE FROM TCN

TODAY‘S WEBINAR

UPCOMING WEBINARS

Inbox Health Raises Another $20M to Expand AI-Driven Patient Billing Platform

• Inbox Health, a patient billing and communications platform, announced it has raised $20 million in growth equity, bringing its total funding to $55 million. The round was led by Ten Coves Capital, with participation from CT Innovations, Commerce Ventures, Fairview Capital, I2BF, Healthy Ventures, and Vertical Venture Partners.

• More details here.

Wash. Appeals Court Upholds Ruling Vacating Default Judgment Against Collector

• A Washington Appeals Court has affirmed a ruling in favor of a collection operation over a default judgment that a consumer had obtained, agreeing that the lower court did not abuse its discretion by vacating the judgment at the defendant’s request.

• More details here.

33 Companies Seeking Collection Talent

• What I love about the weekly job listings summary is that it has something for everyone. People looking for a job? Check. People looking to see if they know someone is hiring. Check. People looking for ideas about how to attract talent to their company. Check. People looking for leverage for a raise? Check. Check out this week’s summary for nearly three dozen opportunities of all shapes and sizes.

• More details here.

WORTH NOTING: The chief information officer of Ally discusses the rollout of the company's AI platform ... Google has launched technology that will allow AI-driven agents to actually make payments for goods and services ... Opportunities for how to resolve disputes with customers faster ... A lot of people are using Buy Now, Pay Later products, and a good chunk of them are missing payments ... The essentials that a beauty expert always takes with her on vacation ... A breakdown of the pros and cons of online medicine and telehealth visits ... If you think your team is crushing it, you might be in for a surprise ... In honor of Robert Redford, ranking the 10 best baseball movies of all time.

Wisdom Wednesday, part I

Wisdom Wednesday, Part II

The Webinar Recap will return tomorrow. Sorry for any inconvenience!

The Daily Digest is sponsored by TCN