Daily Digest - November 22, 2024

New Digital Debrief Published!

Check out the newest Digital Debrief video! Each week, an expert from the accounts receivable management industry shares a tip or insight to help you optimize and maximize your digital collection efforts. This week, Chris Taylor from Revenue Group shares the biggest mistake companies make with their digital collection campaigns. Thanks to Concepts2Code for sponsoring this series! Click the image below for the latest episode.

🎬 🖥️ I need a favor - are you free today at 3:15pm ET? 🕒 🗣️

I am testing a new platform to host my webinars and I would love people to get a look at it and give me some feedback. If you are free today at 3:15pm ET and are interested in taking a look at what I might be using for webinars going forward, please click here to participate. Thanks!

📺 🎥 W.A.R.M - My webinar streaming channel - is back up and running!

Looking for insights from previous webinars? One live webinar a day not enough for you? Check out my streaming channel, which broadcasts webinar recordings every day from 8am to 7pm ET. Completely free to watch!

Collector Facing FDCPA, RFDCPA Class Action for Calling Plaintiff Before 8am

• This appears on its face to be a Fair Debt Collection Practices Act class-action lawsuit that should serve as a reminder that when making calls to consumers, either double check the time zones or only make calls when all time zones are inside the appropriate window to be contacted.

• More details here.

• This series is sponsored by WebRecon

A MESSAGE FROM TCN

TODAY’S WEBINAR

UPCOMING WEBINARS

CFPB Delays Enactment of Medical Debt Collection Guidance

• The Consumer Financial Protection Bureau yesterday announced in a court filing that it has agreed to postpone the effective date of its controversial medical debt collection guidance from December 3, 2024, to January 2, 2025. This delay comes in response to a legal challenge from ACA International and other plaintiffs, who filed for a temporary restraining order and preliminary injunction against the CFPB’s advisory opinion.

• More details here.

Judge Denies MTD in FCRA Case Over Permissible Purpose

• A District Court judge in Kentucky has denied a defendant’s motion to dismiss a Fair Credit Reporting Act case after it was accused of accessing the plaintiffs’ credit reports without a permissible purpose, ruling that the amended complaint includes sufficient factual allegations to support a plausible claim at this stage of the proceedings.

• More details here. 

New ARMSights poll, sponsored by Belvista

Most recent poll results:

New CFPB Rule Brings Major Payment Apps Under Federal Oversight

• While other regulators have announced plans to stop issuing new rules or guidance during the transition period before President Trump goes back into office, the Consumer Financial Protection Bureau yesterday announced a final rule to supervise the largest nonbank companies offering digital funds transfer and payment wallet apps. These platforms include Apple, Google, Amazon, PayPal, Block, Venmo and Zelle, according to published reports.

• More details here.

WORTH NOTING: Google shares the top entertainment trends from 2024, like which show was watched most on its TVs ... How to find faster WiFi when you are on the road ... A chef makes a recommendation about how to cook your Thanksgiving turkey ... The benefits of talking to yourself out loud ... A look inside Disney's new cruise ship ... The one oversight that can tank your credit score ... What the hospital of the future might look like ... The safest place to put your passport when you are traveling.

Funny Friday, Part I

Funny Friday, Part II