Daily Digest - November 10, 2025

🎂 Happy Birthday to Chris Kimes of Weltman, Weinberg & Reis, Robert Sonnhalter of General Bar List, Farad Chaudhary of Cedar Financial. Happy belated Birthday to: Deborah Everly of EverChain (Nov. 9), and Sal Ramirez of Call Center Services International (Nov. 9).

🎉Congratulations for starting new positions: TH Houtman, who started as a Department Manager at Phillips & Cohen Associates.

📝 Quick Notes

📖 Interested in joining a book club to discuss this book? Let me know.

Court Finds Misprinted Fee Description Not Misleading Under FDCPA

• A District Court judge in Illinois has granted a defendant’s motion for judgment on the pleadings in a Fair Debt Collection Practices Act case involving a printing error that mis-identified a fee in a notice that was sent to a consumer.

• More details here.

A MESSAGE FROM TCN

TODAY‘S WEBINAR

UPCOMING WEBINARS

Encore Capital Earnings: U.S. Engine Powers Record Collections

• Encore Capital Group reported a U.S.-led quarter with record collections and tighter operating leverage, signaling continued tailwinds for portfolio supply and digital-first recoveries. Overall, the company had net income of $74.6 million in the third quarter, up from $30.6 million a year ago. Revenue for the company was $460 million during the quarter, up fro $367 million last year. While noting there is a lot of “noise” about consumers being financially stressed, Encore’s CEO said during an earnings call with analysts that the company has not seen any impact in terms of consumer behavior so far.

• More details here.

States Sue Ed. Dept. Over New Limits on PSLF Employer Eligibility

• A group of nearly two dozen state attorneys general have filed a lawsuit against the Department of Education over the future of a student loan forgiveness program for individuals who go into teaching or other forms of public service.

• More details here.

Compliance Digest – November 10

• TCPA, FDCPA, CFPB rules, bankruptcy … all topics important to collection operations, and all covered in this week’s Compliance Digest. Make sure you stay on top of what you need to know and get important insights from Justin Penn, Brit Suttell, Brooke Conkle, Brendan Little, Anastasia Caton, John Marees, and Crystal Duplay.

• More details here.

• This series is sponsored by Bedard Law Group

WORTH NOTING: Visa and Mastercard are close to settling a 20-year legal battle that would result in lower interchange fees ... To younger consumers, cash is "cringe" and "out of touch" ... The federal government has moved closer to re-opening ... I just heard someone last week who said they do this and now it's a new wellness trend ... Grey hair may be protecting you from a deadly disease ... There are 4 million homeowners who could benefit from locking in a lower mortgage rate ... If you are looking for employees who are going to master their roles, consider hiring older candidates ... If the CEO of JPMorgan Chase can do this during the day, so can you.

Music Monday, part I

Music Monday, Part II

The webinar recap and highlights from Friday’s webinar will be in tomorrow’s Daily Digest. Sorry for any inconvenience.

The Daily Digest is sponsored by TCN