Daily Digest - May 29, 2025

🎂🎉 Happy Birthday to: George Van Wormer of TrueML, Julia Morgan of Marcam Associates, Xerxes Martin of Martin Golden Lyons Watts Morgan, and Rebecca Roberts-Stewart of L J Ross Associates.

New Training Bytes Video Released!

Check out the newest Training Bytes video! Each week, an expert from the accounts receivable management industry will share how he or she would handle different scenarios that collectors often face. This week, Aaron Keyes from L J Ross Associates discusses how to leave off a conversation with a consumer if you are not able to get a payment. Thanks to Peak Revenue Learning for sponsoring this series! Click on the image below to view this week’s episode!

Logo Madness!

It’s time to start voting! Click on the logo you think is better to cast your vote. You can see the entire bracket here. Thanks to Drop Cowboy for sponsoring this year’s contest!

Getting to Know Mark Neill of Oxygen XL

• It makes sense that Mark Neill found a home in the ARM industry, where making connections with consumers is the foundation for success. His commitment and passion for getting to know people is his superpower and has helped propel him from debt collector to senior executive. Read on to learn more about Mark, his success at turning problem projects into growth opportunities, and why you will likely find him outdoors when he’s not working.

• More details here.

• This series is sponsored by TEC Services Group

A MESSAGE FROM TCN

TODAY‘S WEBINAR

UPCOMING WEBINARS

Appeals Court Affirms Ruling for Defendant, Holds Reasonable Investigation Doesn’t Need to be Accurate

• The Court of Appeals for the Second Circuit has affirmed a lower court’s ruling for a defendant in a Fair Credit Reporting Act case over the reasonableness of a dispute investigation after the plaintiff claimed to be the victim of identity theft. The case was significant enough that it merited an amicus brief from the Consumer Financial Protection Bureau and Federal Trade Commission, who lobbied on behalf of the plaintiff.

• More details here.

CFPB Roundup – Group Sues Bureau, Advocacy Publishes Enforcement Action Update

• A group of lenders are smelling blood in the water surrounding the Consumer Financial Protection Bureau and filed suit against the regulator yesterday, accusing the previous leadership of overstepping its authority in issuing a rule that mandated the same disclosures on Property Assessed Clean Energy (PACE) loans as residential mortgages. As well, a consumer advocacy has published a summary of the status of enforcement actions in the wake of the Bureau dismissing or choosing not to proceed with previously announced cases.

• More details here.

The $2,000 Difference: Why a Modest Emergency Fund Outperforms Millions in Predicting Financial Well-Being

• A new study from Vanguard finds that having just $2,000 in emergency savings is the single strongest predictor of financial well-being … more so than having $1 million in assets or earning $500,000 a year.

• More details here.

WORTH NOTING: If you are looking for your soulmate, you may want to ditch the dating apps and join a book club instead ... Mistakes to avoid if you are going out in the heat ... DIY projects that will improve your home's curb appeal ... Why you should care that entry-level jobs are disappearing ... Five interesting facts about recessions ... Home sellers outnumber buyers by the widest margin in 12 years, according to a new report ... What to do when your laptop computer is lost or stolen ... You may want to start changing all of your passwords after reading this.

Top 10 Thursday, part I

Top 10 Thursday, Part II

The Daily Digest is sponsored by TCN