Daily Digest - May 27, 2025

🎂🎉 Happy Birthday to: Maggie DiPalma of Vertican. Happy belated Birthday to: Jen Monteleone of Navient, Tonia Brown of First Credit Services, and Nicolette Rozas of Midland Credit Management, who celebrated yesterday, Mark Hutchins of Credit One and Corey Bush of Repay, who celebrated on Sunday, and Jordan Mulford of CBE Companies, whose birthday was on Saturday.

🙌 👍 Congratulations to Jeff Stewart, who was promoted to SVP of Business Intelligence and Consumer Engagement at CBE Companies.

Logo Madness!

It’s time to start voting! Click on the logo you think is better to cast your vote. You can see the entire bracket here. Thanks to Drop Cowboy for sponsoring this year’s contest!

Collector Sued for Allegedly Misinterpreting Refusal to Pay

• This is one of those suits where the defendant was forced to parse what the plaintiff was saying in a one sentence communication and was sued because it essentially interpreted the inclusion of the word “now” as an indication that the plaintiff was not outright refusing to pay the debt. The case was filed in federal court in the Southern District of Florida.

• More details here.

• This series is sponsored by WebRecon

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TODAY‘S WEBINAR

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Alaska Supreme Court Affirms Rulings for Consumers in Collection Lawsuit Cases

• The Supreme Court of Alaska has affirmed rulings in three separate cases against the same defendant that made similar allegations, determining that the defendant, a debt buyer, violated state law because Alaska does not recognize “account stated” causes of action.

• More details here.

Patient‑Friendly Payment Plans Leaving Providers Short on Cash: Survey

• Patient payment plans are supposed to make medical bills manageable. Instead, they’re parking roughly one‑third of collectible revenue in long‑term receivables and still failing to match what most households can afford, according to PayZen’s new “State of Healthcare Affordability: The Provider Perspective 2025” report.

• More details here.

Compliance Digest – May 27

• Get insights and context on the consumer groups stepping in to defend the CFPB’s medical debt credit reporting rule from Leslie Bender, how Caren Enloe thinks you should react to all the guidance that the CFPB has rescinded and withdrawn, as well as Lauren Burnette’s pride in her home state of Florida allowing emails to be sent overnight. Plus perspectives on recent case rulings from Brit Suttell, Dale Golden, and Cooper Walker in this week’s Compliance Digest.

• More details here.

• This series is sponsored by Bedard Law Group

WORTH NOTING: Recent graduates would rather break up with a partner than talk to their boss about this ... Vitamin D may do more for you than just give you stronger bones ... Fears about losing jobs to AI are sending members of Generation Z to get jobs in skilled trades ... Traffic jams have a surprising impact on how and what we eat, according to new research ... A guide to help you stay hip and up-to-date on the latest in travel lingo, like Land Snorkeling ... How to push back when given an unethical request at work ... Tips to help lower turnover among remote employees ... Who's to blame when an AI Agent screws up?

Trailer Tuesday, part I

Trailer Tuesday, Part II

The Daily Digest is sponsored by TCN