Daily Digest - March 6, 2025

🎂🎉 Happy Birthday to: Jeffery Sniderman of Value Recovery Group. 🥳🎁

New Training Bytes Video Released

Check out the newest Training Bytes video! Each week, an expert from the accounts receivable management industry will share how he or she would handle different scenarios that collectors often face. This week, Greg Ruffino from InterProse talks about the best way for collectors to practice/refine their tone of voice. Thanks to Peak Revenue Learning for sponsoring this series!

NEW DATA SOURCING SURVEY

Click here to share your insights in a new data sourcing survey, sponsored by Spokeo.

Getting to Know Brent Adair of State Collection Service

• If you are looking for Brent Adair, the best place not to look is in his comfort zone. Having found his niche working in client services, Brent still craves working to be the best version of himself. Read on to learn more about Brent, the book he loves to read over and over again, and the rabbit hole he thinks we should all go down from time to time.

• More details here.

• This series is sponsored by TEC Services Group 

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TODAY‘S WEBINAR

UPCOMING WEBINARS

Washington AG Sues Agency for Not Including Required Disclosure in Letters

• The Washington State Attorney General’s office has filed a lawsuit against a collection agency, accusing it of failing to comply with state law by not disclosing consumers’ rights regarding medical debt information. The lawsuit claims that the collection agency sent more than 400,000 collection notices to Washington residents without the necessary disclosures, a violation of the state’s Collection Agency Act.

• More details here.

Judge Dismisses Third-Party Complaint Filed by Collection Law Firm

• A District Court judge in New Jersey has granted a defendant’s motion to dismiss a third-party complaint filed against it by a collection law firm over issues with a wage garnishment. The decision, handed down by District Judge Susan D. Wigenton, dismissed claims made by the law firm against the Office of the Mercer County Sheriff (OMCS), which was accused of mishandling a wage garnishment related to a debt collection case.

• More details here.

CFPB Roundup

• The news and developments surrounding the Consumer Financial Protection Bureau continue to drop at a pace that is difficult to keep up with. Here is a roundup of what’s been going on in the past couple of days, including information about the nomination of Jonathan McKernan to be the new director, Congress working to overturn two CFPB rules, and how the public views the CFPB’s mission.

• More details here.

WORTH NOTING: With Spring and Summer around the corner, here are the best smokeless fire pits ... The do's and don'ts of writing a good resume ... Why Daylight Savings Time makes no sense ... Are we heading for an "economic heart attack"? ... Looking at five possible scenarios for President Trump's commitment to taking over Greenland ... Business owners are skittish about hiring more workers ... Ranking more than two dozen popular energy drinks ... The dream school of high school students this year isn't Harvard.

Top 10 Thursday, part I

Top 10 Thursday, Part II

The Daily Digest is sponsored by TCN’s C3 User Conference