Daily Digest - March 21, 2025

Brought to you by: TCN’s C3 User Conference | By Mike Gibb

Author

Mike Gibb
March 21, 2025

🎂🎉 Happy Birthday to: Scott Purcell of ACA International. 🥳🎁

Congratulations to Denice Smith, the new AVP of Collections and Loss Mitigation at GESA Credit Union.

🏀 NCAA March Madness Pool 🏀

Derrik Garheart of PFC USA is in first place after Day One of the March Madness Pool. He successfully picked 15 winners in yesterday’s games. Five others are right behind him with 14.

PRIZES, PRIZES, PRIZES: I am excited to announce that the winner of the challenge will get a $250 gift card from Clerkie. Second prize will get a $200 gift card from Provana. And third place will win a $100 gift card from Applied Innovation. Thanks to those companies for donating prizes!

Logo Madness is Back! Today is the Last Day to Submit

AccountsRecovery is once again thrilled to be hosting it’s annual Logo Madness tournament, to identify the best logo in the credit and collection industry. This year’s competition is sponsored by Drop Cowboy.

NEW DATA SOURCING SURVEY … CLOSING TODAY

This is your last chance to participate in a data sourcing survey, sponsored by Spokeo. Click here to share your insights.

Suit Filed Over Calls Made After Consent was Revoked Orally

  • One of the major downsides to reporting on complaints is that not only do they tell one side of the story, but in a lot of cases, the story they tell is confusing, generates more questions, and are often riddled with inconsistencies. Case in point is this complaint, in which a plaintiff is accusing a collection operation of violating Regulation F and the Fair Debt Collection Practices Act by contacting him after he requested communications be ceased and for using hostile language during one of those communications. But the details of what happened tell a slightly different story.

  • More details here.

  • This series is sponsored by WebRecon

A MESSAGE FROM TCN

TODAY‘S WEBINAR

UPCOMING WEBINARS

Judge Grants MSJ for Defendant in FDCPA Case Over Dismissal of Collection Lawsuit

  • Is the choice made by a collection operation to dismiss a collection lawsuit against a consumer a decision in the consumer’s favor? Not necessarily, ruled a District Court judge in Pennsylvania, who granted the operation’s motion for summary judgment after it was sued for allegedly violating the Fair Debt Collection Practices Act.

  • More details here.

Uncertainty Looms for Student Loans as Trump Moves to Dismantle Ed. Dept.

  • President Trump yesterday signed an executive order aimed at shutting down the Department of Education, a move that is raising major questions about the future of federal student loans. The Department oversees more than $1.6 trillion in student loan debt for approximately 40 million borrowers, and if the agency is dismantled, who will manage the loan programs is still up in the air.

  • More details here.

Reputational Risk Takes Center Stage

  • Reputational risk in the financial services industry has become a popular topic in Washington, D.C. in the past couple of weeks, with both a bill and an announcement from a federal regulator aimed at removing that from consideration.

  • More details here.

WORTH NOTING: New research indicates that even babies can make memories, so why don't we remember them? ... Why mangoes may be the key to avoiding diabetes ... How much astronauts get paid for spending nine months in space ... DoorDash will now let you Buy Now, Pay Later for your food ... Nearly one-third of workers are sabotaging their companies' efforts to use AI, according to new research ... A list of 15 movies you should stream right now ... When it comes to sheets, higher thread counts may not be better ... The winning names for new snowplows in Arizona.

Funny Friday, part I

Funny Friday, Part II

The Daily Digest is sponsored by TCN’s C3 User Conference