Daily Digest - June 26, 2025

Brought to you by: TCN | By Mike Gibb

📝 EDITOR’S NOTE: Scroll down to the bottom for a recap and highlights from yesterday’s webinar.

🥳 🎂 Happy Birthday to: Jason Roozee of Rozlin Financial Group.

🙌 🎉 Congratulations to: Keith Walch, the new VP of Recovery Operations at Barclays.

The early bird registration deadline for ComplianceCon expires this week! Sign up now and save $100 off the registration price!

💬 Bringing the Industry Closer Together, One Text at a Time

I launched a new idea this month — group text chats. We have four groups of 11 going this month and it’s been great watching them get to know each other better and help each other. I will be starting new groups on July 1. If you are interested in participating, please click here.

New Training Bytes Video Published

Check out the newest Training Bytes video! Each week, an expert from the accounts receivable management industry will share how he or she would handle different scenarios that collectors often face. This week, Debra Ciskey from ARM Compliance Business Solutions discusses what to do when a consumer asks for a statement. Thanks to Peak Revenue Learning for sponsoring this series! Click on the image below to view this week’s episode!

Logo Madness!

We’re Down to the Final Two!

It’s time to start voting! Click on the logo you think is better to cast your vote. You can see the entire bracket here. Thanks to Drop Cowboy for sponsoring this year’s contest!

Getting to Know Hillary Varvel of InDebted

  • Hillary Varvel is one of those people who makes you feel bad about yourself because of how much she has accomplished and because of how much she is making of her life. Reading up to 100 books a year, trips to Spain and the Bahamas — this year alone — to indulge in her love of travel and fine food, and starting each day with a run … talk about living life to the fullest. Read on to learn more about Hillary, her systematic approach to getting the most out of each day, and why she “genuinely” enjoys reading regulations.

  • More details here.

  • This series is sponsored by TEC Services Group

A MESSAGE FROM TCN

TODAY‘S WEBINARS

UPCOMING WEBINARS

Judge Grants Motion to Compel Arbitration in FDCPA Case Over Post-Refusal Communications

  • A District Court judge in California has granted a defendant’s motion to compel arbitration in a Fair Debt Collection Practices Act case after the defendant was accused of continuing to contact the plaintiff after she refused to pay the debt.

  • More details here.

Middle-Income Purchasing Power Edges Up, But Mortgage Delinquencies Signal Consumer Stress

  • Middle-income families saw a modest improvement in spending power last month, according to the latest Primerica Household Budget Index. The index hit 100.1% in May 2025, which is up 0.4% from April and 1.5% year-over-year, signaling that earned income slightly outpaced the rising cost of essential goods like food, utilities, gas, health care, and auto insurance.

  • More details here.

Contact Center to Pay $85,000 in EEOC Discrimination and Retaliation Case

  • Telemarketing services provider DialAmerica Marketing, LLC has agreed to pay $85,000 to settle a race, sex, and retaliation lawsuit brought by the Equal Employment Opportunity Commission (EEOC), the agency announced this week.

  • More details here.

WORTH NOTING: Turns out that the joke, "I need a vacation from my vacation" isn't really a joke at all ... Forget nepo-babies, the new trend is nepo-buyers ... Americans are saving for retirement at record levels ... A lot of primary care physicians are worried about what's going to happen to their practices if there are changes to Medicaid ... Jefferson Capital raised $150 million -- at the low end of its price range -- in its initial public offering ... Jerome Powell, the head of the Federal Reserve, thinks more student loan debt should be able to be discharged in bankruptcy ... The 96 markets where house prices are falling ... Workplace loneliness is a real issue. Here are some ways to fix it.

Top 10 Thursday, part I

Top 10 Thursday, Part II

Webinar Recap: Debt Buyers and Right-to-Cure Notices: What You Need to Know

Recent court rulings in South Carolina and Wisconsin have revived a complex and often-overlooked issue: whether debt buyers are required to send right to cure notices before initiating litigation. These cases raise significant operational, compliance, and legal implications—especially in states that have adopted versions of the Uniform Consumer Credit Code (UCCC). The lack of uniformity across states and case law has made this a key area of concern for debt buyers, creditors, and their counsel.

The big picture:
Right to cure notices are designed to give consumers an opportunity to resolve delinquent debts before legal action is taken. But whether a debt buyer is required—or even able—to send such notices depends heavily on how the originating creditor handled the account and which state’s rules apply. The webinar featured legal experts who broke down the statutes, case law, and risks.

Key takeaways:

  1. State-by-State Complexity is Growing:
    Only a handful of states require right to cure notices under their version of the UCCC, including Wisconsin and South Carolina. However, each state's rules differ widely, making it essential to conduct state-specific analysis for each portfolio.

  2. Debt Buyers Face Operational Challenges:
    If a consumer cures the debt, some statutes require restoring the account to its original terms—including reinstating credit access—something most debt buyers are not operationally equipped to do. This raises serious compliance risks and litigation exposure.

  3. Start the Risk Mitigation Upstream:
    Debt buyers should proactively engage with creditor partners to determine whether right to cure notices were sent pre-sale and ensure the documentation is included with the account. Building strong purchase agreements and trial-level records will be critical if litigation arises.

📌 Bottom line: This issue is far from resolved, and further case law (including possible federal preemption arguments) may significantly shape future obligations. For now, attention to detail, legal collaboration, and customized strategies per state are essential.

Did you know that premium subscribers get full access to transcripts, summaries, more highlights, and full recordings of every webinar? That’s thousands of hours of content, available for just $29/month for an individual subscription or $99/month for a company subscription. Click here to subscribe as an individual or email me to sign up your company.

The Daily Digest is sponsored by TCN