Daily Digest - June 18, 2025

Brought to you by: TCN | By Mike Gibb

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Mike Gibb
June 18, 2025

📝 EDITOR’S NOTE: Scroll down to the bottom for a recap and highlights from yesterday’s webinar.

🎂🎉 Happy Birthday to: Joel Bernheim of Asset Recovery Solutions and Jonathan Brooks of LocateSmarter.

🥳 Congratulations to: Jill Cloys, the new Vice President of Compliance and Privacy Officer at Meduit, Glenn Walters, the new SVP of Strategy Analytics & Transformation at PRA Group, and Jon Strasser, the new Director of Revenue Cycle Operations at Wellstar Health System.

📆 Monthly Meetings

I am excited to announced that I am bringing back two monthly meetings — Small Agency TechTactics, and the ARMTech Innovation Lab — while also announcing two more regular meetings — Women in Collections and Compliance Chat. Click on the links below to register for each meeting.

Logo Madness!

It’s time to start voting! Click on the logo you think is better to cast your vote. You can see the entire bracket here. Thanks to Drop Cowboy for sponsoring this year’s contest!

Judge Dismisses FDCPA, FCRA Case Against Debt Buyer, Credit Reporting Agencies

  • A District Court judge in Maryland has granted a motion to dismiss filed by the defendants in a Fair Credit Reporting Act and Fair Debt Collection Practices Act case that alleged a debt buyer did not have proof to collect on the underlying debt and failed to reasonably investigate his dispute.

  • More details here.

A MESSAGE FROM TCN

TODAY‘S WEBINAR

UPCOMING WEBINARS

Medical Debt Credit Reporting Bill Advances in Delaware

  • A medical debt credit reporting bill has passed unanimously in the Delaware Senate and appears poised to pass the state House and become law. The bill, Senate Substitute No. 1 for Senate Bill No. 156, would make Delaware one of a growing number of states to prohibit the inclusion of medical debt in consumer credit reports.

  • More details here.

CFPB Roundup: BNPL Findings, Civil Penalty Fund Changes, and Small Business Lending Delay

  • The new leadership of the Consumer Financial Protection Bureau continued to unwind rules and debunk reports it had published and promulgated under previous leaderships, doing everything they can to distance themselves from what some argue is the Bureau’s primary mission. In its latest forays, the Bureau has published a report on consumers’ ability to repay Buy Now, Pay Later products, while also proposing to no longer allocate funds from its Civil Penalty Fund for consumer education and financial literacy, and proposed a delay in the enforcement of its small business lending rule.

  • More details here.

23 Companies Seeking Collection Talent

  • Regardless of where you are looking to work, whether you want to work in an office or remotely, or the type of job you are looking for, there is likely something in this week's job listings summary that will appeal to you. At the very least, it's always a good idea to keep your finger on the pulse of who is hiring and how they are trying to attract quality candidates.

  • More details here.

WORTH NOTING: An interesting thought exercise -- what do you think life will be like 40 years from now? ... A look ahead to the summer TV season ... What you need to know before you reach into your medicine cabinet the next time you have a headache ... Credit card delinquency and charge-off rates continue to decline ... But on the flip side, a lot of people need credit to make ends meet ... Eight signs that outdated IT is killing your business ... An interesting look at how banks are personalizing their offers to consumers ... Four ways for you to be more selfish at work.

Wisdom Wednesday, part I

Wisdom Wednesday, Part II

Webinar Recap: Understanding Statutes of Limitations in Debt Collection

A panel of legal and compliance experts gathered to explore the complexities of statutes of limitations (SOL) in the credit and collection industry. From determining when the clock starts and stops, to calculating timelines across jurisdictions, the conversation covered the nuanced legal and operational considerations companies must factor into their strategies. The session was sponsored by Finvi.

Why it matters: Understanding when a debt can legally be pursued in court is essential for maintaining compliance, avoiding litigation risk, and preserving consumer trust. Panelists emphasized that SOL laws vary widely by state, by debt type, and can be affected by tolling, payments, and even contract language.

Key points:

  • SOL is not the same everywhere. Factors such as the consumer’s location, the debt type, and whether a written contract exists can all impact the statute’s duration—ranging from three to six years or more. In some states, a partial payment can “refresh” the clock; in others, like New York, it may not.

  • Disclosures are critical. Once the SOL has expired, companies must use clear disclosures and avoid misleading consumers into paying unless they understand the legal implications. Improper attempts to collect time-barred debts may result in FDCPA or UDAP violations.

  • Gray areas abound. Courts, regulators, and even individual judges may disagree on how SOLs apply to certain products. Panelists urged companies to maintain clear, documented processes, review state laws regularly, and collaborate with legal counsel on edge cases.

3 Takeaways for Your Operation:

  1. Audit your automation. Ensure systems update SOL and judgment expiration dates accurately to avoid acting on stale data.

  2. Reconfirm your matrices. Review resources like ACA’s SearchPoint matrix annually and cross-check against state laws and product types.

  3. Choose conservatively. When in doubt, opt for the most consumer-friendly interpretation of SOL to minimize legal exposure.

Did you know that premium subscribers get full access to transcripts, summaries, more highlights, and full recordings of every webinar? That’s thousands of hours of content, available for just $29/month for an individual subscription or $99/month for a company subscription. Click here to subscribe as an individual or email me to sign up your company.

The Daily Digest is sponsored by TCN