Daily Digest - January 23, 2025

Brought to you by: TCN’s C3 User Conference | By Mike Gibb

Author

Mike Gibb
January 23, 2025

🎉 🎂 Happy Birthday wishes to: Ryan Peter of MRS BPO, John McNeill of Spring Oaks Capital, and Jason Yates of Investinet. 🥳🎈

Getting to Know Sharn Fuller of Crown Asset Management

  • Reading his answers and getting some insight into his career and his approach to his life, it’s easy to see why discipline is so important to Sharn Fuller. Tasked with building a contact center for Crown Asset Management, Sharn is using all of the tools he has learned in his 20+ years in the industry. Read on to learn more about Sharn, what he wished he had started learning earlier in his life, and why he definitely wants you to come up and say hi to him if you ever see him at an industry conference.

  • More details here.

  • This series is sponsored by TEC Services Group

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Statute of Limitations Sinks Plaintiff’s FCRA Claim in Florida Court

  • A District Court judge in Florida has granted a defendant’s motion to dismiss claims it violated the Fair Credit Reporting Act, rejecting the plaintiff’s arguments that her claim should not be subject to the law’s two-year statute of limitations for filing a claim.

Survey Reveals Debt Reduction as Top Priority for Americans This Year

  • Many consumers use the month of January to reflect on their financial goals and make resolutions to improve their personal finances. According to the latest Debt and New Year’s Resolutions Report from the Certified Financial Planner Board of Standards, debt reduction stands out as a primary financial focus for consumers this year, with nearly half of U.S. households carrying significant debt.

  • More details here.

New York Governor Proposes Overhaul of Overdraft and NSF Fee Regulations

  • In a move aimed at enhancing consumer protection, New York Gov. Kathy Hochul unveiled new proposed regulations on overdraft and non-sufficient funds (NSF) fees as part of her 2025 State of the State address. These changes, spearheaded by the New York Department of Financial Services (DFS), are designed to curb what the state deems as unfair banking practices, particularly those related to overdraft fees for minor transactions.

  • More details here.

WORTH NOTING: Tips to help you treat cuts and burns at home, and when you should seek medical advice ... A lot of Americans don't have anything saved up for a rainy day ... Insights into how American's prefer their pizzas ... A psychologist explains what members of Generation Z should be striving for at work ... Silly snowplow names are all the rage these days. Here are some of the best ones ... Humans are getting bigger, but the change is not occurring equally in men and women, according to new research ... The question that one founder always relies on in job interviews ... I've seen goalies blame a lot of things, but this is the first time that I've ever seen one blame nachos as the reason for giving up a goal.

Top 10 Thursday, part I

Top 10 Thursday, Part II

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The Daily Digest is sponsored by TCN’s C3 User Conference