Daily Digest - January 15, 2025

🎉 🎂 Happy Birthday wishes to: Tanya Schluter of Absolute Resolutions Corp. 🥳🎈

THE COUNTDOWN IS ON! SEVEN MORE DAYS! DON’T MISS OUT!

As you start looking to spend your 2025 technology budget, consider buying the best present you can get yourself and sign up to attend ARMTech. I guarantee you will walk out of the event not only with great ideas, but also a ton of new contacts. There are so many innovators and disruptors who don’t show up to other industry conferences because ARMTech is the industry’s only event exclusively dedicated to talking technology — and that is where all the innovation and disruption is happening. Don’t miss out. Sign up today!

Judge Denies MTD in FDCPA, FCCPA Case Over Parking Debt

• A District Court judge in Florida has denied a defendant’s motion to dismiss claims it violated the Fair Debt Collection Practices Act and the Florida Consumer Collections Practices Act in a ruling that seems potentially problematic in terms of the definition of debt collector and when a debt is in default.

• More details here.

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CFPB Accuses Capital One of ‘Cheating’ Customers Out of $2B

• The Consumer Financial Protection Bureau yesterday announced it has filed a lawsuit against Capital One Financial Corp., accusing the financial services giant of misleading millions of customers and cheating them out of more than $2 billion in interest on savings accounts.

• More details here.

CFPB Releases New Reports on State-Level Enforcement and Summary of Guidance

• The Consumer Financial Protection Bureau yesterday released a pair of reports, one detailing how states can better align their laws with the evolving challenges in consumer protection and the other a compendium of guidance it has released in recent years. As markets become more complex, particularly with the rise of technology, sensitive data exploitation, and new business practices, the report underscores the need for modernizing state-level consumer protection regulations.

• More details here.

23 Companies Seeking Collection Talent

• Looking for greener pastures? Looking to design a job ad that people respond to? Looking to find out how much your peers are paying their new employees? Get the answers to those questions and a lot more by checking out this week's job listings summary.

• More details here.

WORTH NOTING: One of the coolest marketing stunts I've seen in a while ... There's no such thing as a free toilet anymore, at least not at Starbucks ... Keep the eggs, but here are five other breakfast foods you may want to consider ditching ... A list of those who will be performing during President-elect Trump's inauguration next week ... ChatGPT will now let you schedule reminders and recurring tasks ... What to do if you ever get bumped off your flight by an airline ... How to make sure the tone of your emails is never misunderstood ... Four of the 10 busiest airports in the world are here in the U.S.

Wisdom Wednesday, part I

Wisdom Wednesday, Part II

The Daily Digest is sponsored by TCN’s C3 User Conference