Daily Digest - February 20, 2025

Brought to you by: TCN’s C3 User Conference | By Mike Gibb

Author

Mike Gibb
February 20, 2025

🎂🎉 Happy Birthday to: Christopher McCaleb of Reliant Capital Solutions 🥳🎁

NEW DATA SOURCING SURVEY

Click here to share your insights in a new data sourcing survey, sponsored by Spokeo.

New Training Bytes Video Released

Check out the newest Training Bytes video! Each week, an expert from the accounts receivable management industry will share how he or she would handle different scenarios that collectors often face. This week, Greg Ruffino from InterProse breaks down the stalls/objections that are the most difficult to deal with. Thanks to Peak Revenue Learning for sponsoring this series!

Getting to Know Angie Erwin of Finvi

  • In today’s world, compliance professionals need to be able to speak multiple languages. Not like French or Chinese, but legal, technical, and operations. Finvi’s Angie Erwin is fluent in all of those, thanks to her background in software development and now as the company’s vice president of risk and compliance. Having spend a quarter-century at the company, she has ascended the ranks thanks to her ability to translate conversations from one corporate language to another. Read on to learn more about Angie, her commitment to baking excellence, and why she should be your go-to for recommendations if you like British period dramas.

  • More details here

  • This series is sponsored by TEC Services Group

A MESSAGE FROM TCN

TODAY‘S WEBINAR

UPCOMING WEBINARS

Note: This is being held on a new webinar platform.

Note: This is being held on a new webinar platform.

Note: This is being held on a new webinar platform.

Judge Denies MJOP in FDCPA Case Over Interest Accrual

  • A District Court judge in Michigan has denied a defendant’s motion for judgment on the pleadings in a Fair Debt Collection Practices Act case, ruling that the defendant’s attempt to impose a 5% interest rate on the debt without clear contractual or legal authorization may constitute a violation of the FDCPA.

  • More details here.

CFPB Update: A Range of Legal and Political Challenges

  • If it feels like the amount of news related to the future of the Consumer Financial Protection Bureau is like trying to drink from a firehose, you’re not wrong. Between the legal battles, the rhetoric and saber rattling from both sides of the aisle, and the daily developments, there is a lot to process. Here is a summary of what’s happened in the past couple of days.

  • More details here.

N.Y. AG Releases Guide to Help Protect Consumers’ Assets

  • Maybe it’s a coincidence or maybe it’s a sign of the expected ramp-up in enforcement and attention that state attorneys general are going to be paying to the financial services industry broadly, including companies in credit and collections, but the Attorney General of New York has issued a guide aimed at protecting residents of The Empire State from “predatory” debt collectors.

  • More details here.

WORTH NOTING: The odds of an asteroid hitting the Earth in 2032 keep increasing. Should we be worried? ... Can't wait for Round Two tonight ... How Chipotle plans to use AI to help it hire 20,000 workers ... Why wearing reflective clothing may not be as helpful at keeping you safe as we thought ... How much would it take for you to drop everything and travel the world? ... How to deal with workplace frustration more effectively ... You may want to be on the lookout for "task masking" if you are forcing employees to come back to the office to work ... Which of the world's 10 best beaches are here in the United States?

Top 10 Thursday, part I

Top 10 Thursday, Part II

The Daily Digest is sponsored by TCN’s C3 User Conference