Daily Digest - December 3, 2024

A Shameless Plug for ARMTech

As you start your holiday shopping, consider buying the best present you can get yourself and sign up to attend ARMTech. I guarantee you will walk out of the event not only with great ideas, but also a ton of new contacts. There are so many innovators and disruptors who don’t show up to other industry conferences because ARMTech is the industry’s only event exclusively dedicated to talking technology — and that is where all the innovation and disruption is happening. Don’t miss out. Sign up today!

Don’t forget to check out what’s on the AccountsRecovery streaming channel. It’s a great way to catch webinars you may have missed!

New Training Bytes Video Released!

Check out the newest Training Bytes video! Each week, an expert from the accounts receivable management industry will share how he or she would handle different scenarios that collectors often face. This week, Larry Baker from RGS Financial shares the best way to teach a collector to be confident when communicating with consumers.

Thanks to Peak Revenue Learning for sponsoring this series!

Collector Facing FDCPA Class Action Over Dispute Language in MVN

• A collection operation is facing a Fair Debt Collection Practices Act class-action lawsuit because the plaintiff is alleging the Model Validation Notice she received made contradictory statements about the duration of the window in which she had to seek validation of the debt and because the notice did not clearly indicate when the validation period ended.

• More details here.

• This series is sponsored by WebRecon

A MESSAGE FROM TCN

TODAY’S WEBINAR

UPCOMING WEBINARS

N.J. Appeals Court Affirms Dismissal of FDCPA Case Over Multiple Names in Letter

• A New Jersey Appeals Court has affirmed the dismissal of a Fair Debt Collection Practices Act lawsuit after the plaintiff claimed to be confused about to whom the debt was owed.

• More details here.

How TikTok is Helping Consumers Pay Off Debts

• There has been plenty of complaints about social media platforms like TikTok dispelling some crazy myths and strategies for consumers to try and get out of paying a debt, but maybe it can help consumers get out of debt, too. Could you see instructing your collectors to suggest opening up a TikTok account as a means of getting a consumer to raise money to repay a debt? A growing number of consumers are doing just that, according to an article published by Rolling Stone.

• More details here. 

New ARMSights poll, sponsored by Belvista

Most recent poll results:

More Consumers Going Mobile: How Apps and Digital Wallets Are Leading the Charge

• Separate articles, each relying on surveys and data, highlight a significant shift in how consumers prefer to bank and make payments. The findings are clear: mobile apps and digital wallets are on the rise, reshaping the way consumers interact with their finances.

• More details here.

WORTH NOTING: One of the biggest debates in the Gibb household -- which is better: Google Maps or Waze? Maybe this will settle the debate once and for all ... The 50 best albums of 2024 ... If you've ever pined to see the skull of St. Thomas Aquinas, it's coming to a city near you ... What people want more than a pay raise ... A 60-second hack to shift your mindset and help you regain focus ... How to keep co-workers from fighting over politics in the office ... The most popular Wikipedia pages of 2024 say a lot about where we are as a country ... Living apart, together might give older people the best of both worlds, according to a new study.

Trailer Tuesday, part I

Trailer Tuesday, Part II