Daily Digest - December 12, 2024

New Digital Debrief Published!

Check out the newest Digital Debrief video! Each week, an expert from the accounts receivable management industry shares a tip or insight to help you optimize and maximize your digital collection efforts. This week, Tim Collins from InDebted discusses the biggest mistake that companies in the ARM industry make with respect to their portals. Thanks to Concepts2Code for sponsoring this series! Click the image below for the latest episode.

A Shameless Plug for ARMTech

As you start your holiday shopping, consider buying the best present you can get yourself and sign up to attend ARMTech. I guarantee you will walk out of the event not only with great ideas, but also a ton of new contacts. There are so many innovators and disruptors who don’t show up to other industry conferences because ARMTech is the industry’s only event exclusively dedicated to talking technology — and that is where all the innovation and disruption is happening. Don’t miss out. Sign up today!

Don’t forget to check out what’s on the AccountsRecovery streaming channel. It’s a great way to catch webinars you may have missed!

Getting to Know Shelda Griffen of Sherloq Financial

• Thriving when her plate is full. Most productive when working under strict deadlines. A passion for helping people. Starting from the ground up. Improving systems and solving problems. If Shelda Griffen doesn’t sound like the prototypical employee for a company in the credit and collection industry, then nobody does. Read on to learn more about Shelda, as long as you don’t judge her for her guilty pleasure, and understand that how you feel about her is your problem, not hers.

• More details here.

• This series is sponsored by TEC Services Group

A MESSAGE FROM TCN

TODAY’S WEBINAR

UPCOMING WEBINARS

Judge Approves $14k Settlement in FDCPA Class Action

• A District Court judge in Mississippi has approved a settlement in a Fair Debt Collection Practices Act class action that will see the defendant pay $14,000 to the plaintiffs and their attorneys. The settlement stems from allegations that the defendant failed to include a validation disclosure in debt collection letters sent to the plaintiff in 2021.

• More details here.

Chopra Won’t Resign, Says CFPB Will Continue Agenda to Avoid Being ‘Dead Fish’

• CFPB Director Rohit Chopra reiterated during a Senate Banking Committee hearing yesterday that if President-elect Trump wants someone else to run the Bureau when he takes office next month that he is going to have to fire Chopra because the current director has no plans to resign.

• More details here. 

New ARMSights poll, sponsored by Belvista

Consumer Credit Outlook: Slowing Growth and Stabilizing Delinquencies

• The latest insights suggest the economic roller coaster may be leveling out, signaling a potential shift in how organizations approach debt management. A moderation in serious delinquencies across lending categories reflects a stabilizing economy, and consumers are finding more room in their budgets to stay current on payments, with economic conditions expected to gradually improve in 2025, according to a forecast released yesterday by TransUnion.

• More details here.

WORTH NOTING: Ideas to help you maximize the space of a tiny bedroom ... Explaining the psychology behind "the ick" ... Well, that's one way to return something you didn't want anymore ... Older workers are happier than younger workers, according to a new study ... What would you do if an AI chatbot suggested to your kid that he kill you because of screentime limits? ... Rep. Maxine Waters [R-Calif.] is going to be the top Democrat on the House Financial Services Committee ... Is your cooking style harming your family? ... Insights from someone who calls himself a "decision coach."

Top 10 Thursday, part I

Top 10 Thursday, Part II