Daily Digest - April 18, 2025

🎂🎉 Happy Birthday wishes to: Alex Villafranca of Arbeit and Jason Hiland of CollaborationRoom. 🎁🥳

Congratulations to Vanessa Ward, the new Senior Sales & Marketing Executive at Account Resolution Corporation, and Shannon Eckert, who was promoted to VP of Collector Vendor Operations at Crown Asset Management.

New Training Bytes Video Released!

Check out the newest Training Bytes video! Each week, an expert from the accounts receivable management industry will share how he or she would handle different scenarios that collectors often face. This week, Kelli van Cleave from ACA International discusses what to do when a consumer says, "I never received the merchandise/service"? Thanks to Peak Revenue Learning for sponsoring this series!

Logo Madness!

It’s time to start voting! Click on the logo you think is better to cast your vote. You can see the entire bracket here. Thanks to Drop Cowboy for sponsoring this year’s contest!

Collector Accused of Not Including Mini-Miranda in Voicemails

• We generally don’t see a lot of Fair Debt Collection Practices Act lawsuits alleging violations of Section 1692e(11), so in and of itself, this complaint is a little unique in a sea of copycat complaints that are filed daily. In this case, the plaintiff alleges the defendant left a number of voicemail messages without ever disclosing that the calls were an attempt to collect a debt and that any information would be used for that purpose.

• More details here.

• This series is sponsored by WebRecon

A MESSAGE FROM TCN

TODAY‘S WEBINAR

UPCOMING WEBINARS

90% of CFPB’s 1,700 Employees Laid Off

• The ongoing battle over the future of the Consumer Financial Protection Bureau has escalated once again, with the Trump administration pushing forward with mass layoffs of the agency’s workforce. In a move that significantly reduces the agency’s capacity to perform its statutory duties, approximately 1,500 out of the CFPB’s 1,700 employees received reduction-in-force (RIF) notices Thursday afternoon. A hearing has been scheduled for this morning by the federal judge presiding over a lawsuit filed by the union representing CFPB employees to discuss this latest development and whether it violates an injunction that has been put in place.

• More details here.

N.J. Appeals Court Upholds Ruling Denying Motion to Vacate Default Judgment

• A New Jersey Appeals Court has affirmed a lower court’s ruling denying an individual’s motion to vacate a default judgment obtained in a collection lawsuit, agreeing that the individual chose to wait too long to file the motion to vacate.

• More details here.

Bill Introduced to Expand Types of Debt Factored into Credit Scores

• A bill has been introduced in the Senate by the chairman of the Senate Banking Committee that would expand the types of bills and debts that credit reporting agencies would use to determine consumers’ credit scores, with the objective of helping individuals considered to be “credit invisible.”

• More details here.

WORTH NOTING: For all of you who think you can run as fast as an Olympian, this video is for you ... If you take over-the-counter pain medication like aspirin or ibuprofen, you are probably doing it wrong ... Showing your kids more affection makes them more open-minded and agreeable later in life ... A lot of people are turning to thrifting. Here is how to get started ... How to protect your money when the markets are rocky ... An interesting, and scary thing you can do with ChatGPT ... Something I struggle with mightily -- how to start a conversation ... Maybe this is how you should be sending your Model Validation Notices.

Funny Friday, part I

Funny Friday, Part II

The Daily Digest is sponsored by TCN