Daily Digest - April 13, 2026

🎂 Happy Birthday to the following: David Paris, Rosie Sallinger of Credit Corp Solutions, Mark Shabason of Meduit, and Marc Serota of American Coradius International. Happy belated Birthday to: Fred Shadding of The Call Center Source, David Sopourn of Capital Services, John Letzo of NCB Management Services, Deanna Sgro of Velocity Portfolio Group, Ryan Hankin of PRA Group,

Logo Madness is Here!

It’s time to crown the best logo in the industry. Full bracket available here so you can track the competition. Click on the link underneath the logo to choose your winner. Voting is open for 24 hours.

Judge Dismisses FDCPA Suit, Bars Plaintiff from Filing Future Actions

• A District Court judge in New York has granted a motion to dismiss filed by the defendants — a credit card lender and collection law firm — in a Fair Debt Collection Practices Act case while also imposing a litigation ban on the plaintiff for “repeated, vexatious litigation”. The ruling brings to a close yet another chapter in a years long dispute tied to a credit card account, with the court finding that the plaintiff’s claims were either legally deficient or barred by prior litigation.

• More details here.

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Healthcare Providers Say Payer Friction Is Getting Worse

• A growing disconnect between payers and providers is making it harder than ever for healthcare organizations to get paid. According to a new report from Guidehouse and the Healthcare Financial Management Association, 88% of providers say disagreements over claims are preventing timely and full reimbursement, while denial rates, prior authorization delays, and unclear payer responses continue to climb.

• More details here.

FCRA Claims Tied to Student Loan Discharge Timing and Dispute Process Dismissed

• A District Court judge in Kentucky has granted motions to dismiss by two defendants in a Fair Credit Reporting Act case that centers on how information was furnished by creditors during and after the plaintiff’s student loans were discharged in bankruptcy proceedings.

• More details here.

Conn. Regulator Revises Enforcement Action After Compliance Evidence Submitted

• The Connecticut Department of Banking has reduced a civil penalty by nearly two-thirds while also vacating the original order against a collection operation that was accused of attempting to collect in the state without a license. The move follows a reconsideration request filed after a February 2026 order imposed significant penalties and a cease and desist directive against the company. Regulators ultimately replaced that order with a consent agreement that lowers the financial penalty and resolves the matter without further administrative proceedings.

• More details here.

Compliance Digest – April 13

• Insights from 10 different compliance experts, including Brit Suttell discussing the FCC’s new proposed crackdown on offshore call centers, Makyla Moody breaking down a medical debt collection bill that died in committee, and Michael Poncin on another ruling involving AI hallucinations.

• More details here.

• This series is sponsored by Frost Echols

WORTH NOTING: A number of tech habits to help keep more money in your pocket ... Why "taking a beat" has become a critical component of fighting fraud ... The governor of Oregon has signed a bill that increases the amount a nonprofit hospital can bill a patient without pre-screening their financial situations first ... Americans are doing a little bit better at saving for retirement, but are very worried about their near-term financial situations ... First, it was eggs. Now, it's tomatoes that are feeling the pain of inflation ... The science behind whether red light therapy is real or not ... Home prices are falling across the country, but finally there is a good reason to live in New Jersey ... Fans of summer, rejoice. The season keeps growing longer. It's already 30 days longer than it was in the 1960s.

Music Monday, part I

Music Monday, Part II

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The Daily Digest is sponsored by TCN